Mount Helena

Visitor Services and Events Coordinator

Helena Tourism Alliance + Tourism Business Improvem
Job Description
Does sharing your knowledge of Helena, Montana in-person and online with new people excite you? Do you have a knack for knowing how to partner with people? Do you crave action? Are you always helping people? Do you have a critical eye for details? Interested parties should email a resume to aopitz@helenamt.com. __________________________________________________________________________________________________________________ Job Description: Visitor Services and Events Coordinator: The Visitor Services Coordinator includes responsibilities related to visitor information and events for the Helena Tourism Alliance (HTA). In addition, the Visitor Services Coordinator will assist the Executive Director with projects, programs, and administrative tasks. Visitor Services and Events Coordinator Duties: • Greet guests and answer questions in the Visitor Information Center, disseminate information to visitors about Helena attractions and events, and encourage longer stays in the Helena area. • Maintain visual presence of the Visitor Information Center and office supplies. • Respond to online inquiries and requests received from HelenaMT.com and BikeHelena.com and phone calls. • Assist in developing and maintaining a positive image of Visit Helena in the eyes of all visitors, partners, and stakeholders. • Maintain community events calendar – online data entry and creation of a printable version. • Assist in monitoring and updating HelenaMT.com and BikeHelena.com. • Create and post content for social media channels and blog, in conjunction with Executive Director. • Provide event; convention; and sports service support. • Coordinate bi-annual Tourism Stakeholder Meeting details and presentation with team members. • Assist in planning and implementing trainings for hotel and front-line staff members bi-annually. • Represent the HTA at community, state and regional meetings and traded shows as required and approved by the Executive Director. • Assist the Executive Director with Administrative Duties. • Assist in special projects and assignments requested by the Executive Director and other day-to-day activities to accomplish the goals and mission of the organization. • Work as part of a creative team to build and enhance Helena’s visitor offerings. • Maintain positive communications and foster partnerships with the hospitality industry, community members and leaders. • Must be familiar with Microsoft Office, Excel, Adobe Design Suite, WordPress, Newsletter & Survey Platform (i.e. Mailchimp, Survey Monkey), Instagram, and Facebook. Compensation: $13.00/hour. Hours =Tuesday-Friday 12:30 p.m.- 5:00 p.m., Seasonal hours= Saturday 10:00-2:00. Please submit resume via email: aopitz@helenamt.com.
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