Account Manager

Credit Associates is a locally owned company in Great Falls, MT. Since 1944, Credit Associates has served the collection needs of Montana businesses. We maintain a healthy, supportive, and collaborative working environment with the development of our employees as one of our top priorities.
 
The ideal account manager is an excellent communicator with basic computer skills, a background in customer service and the ability to listen actively. If you are looking for stability, personal growth and a challenge, you may be the team member we are looking for.

Position is located in Great Falls. 
 
Qualifications:

• Excellent organizational and time management skills
• Ability to be polite and compassionate without lacking confidence
• Skilled in negotiating and persuasion
• Working knowledge of MS Office and databases
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Strong communication skills
• Willingness to learn and to grow with the company
• Attention to detail
• A highly organized multitasker who works well in a fast-paced environment

 
Responsibilities:

• Build trust with our client's customers
• Plan course of action to recover owed money 
• Find solutions for consumers, so they can successfully achieve their financial responsibilities
• Keep track of assigned accounts to identify outstanding debts
• Locating and contacting consumers to inquire of their payment status
• Manage multiple delinquent accounts for debt collection efforts

 
Benefits:

• Medical insurance
• 401K
• Health Savings Account
• Profit Sharing
• Employer paid life insurance (max amount applied)
• Paid Holidays
• Paid Time Off
• Commission in addition to a base pay